The results speak for themselves - but it never hurts to hear it from a client too.

Hi Lauren, I just wanted to give you an update on Park Lane, a floor plan that you looked into for us and guided us into not buying off the plan due to a few issues that you could see straight off the bat. Instead we opted for an apartment across the road that was pre-existing and about 5 years old. Park Lane was finally finished a few weeks ago (about 2 years after they said it would be done!) and Ryan and I went to check out a few of the open homes last weekend and we are so grateful that you advised us not to buy there!! Whilst the apartments were new, had ducted AC and timber floorboards etc, there were so many other issues that we picked up on and had we purchased, we would have been unhappy. My friend who had also bought off the plan is currently trying to sell her apartment too.

If you recall, you advised us against buying one of the floor plan layouts as it had a hallway and would not the best use of space and recommended a corner apartment instead which was advertised at a much higher cost as it was north facing and had an additional bathroom. Of the 8 level apartment, 5 of those apartments have since been advertised for sale and I think all selling for under what they would have been sold at off the plan. The rooms and the space is pokey and there’s absolutely no light (except the top floor) as the apartment building next door blocks it all.

Anyway, I just wanted to drop you a note to say THANK you so much (again) for saving us this despair that others are going through now.

"We engaged Rose & Jones to help us find an investment property in Sydney’s Eastern Suburbs as first-time investors in the Sydney property market. We wanted to focus on rental yield and long-term capital growth for this property. After many months of searching with limited stock in the market, and narrowing down our criteria, Sally James helped us to find a lovely, light-filled apartment in a beautifully well-maintained building in Woollahra. We are incredibly happy with our purchase and wouldn’t have been able to do it without Sally. We’re looking forward to settling, and having the property managed by the property management team at Rose & Jones."

"Many thanks from me too Sally - having your guidance and support throughout the whole process made a real difference to the outcome and we made a far better purchase as a result."

Dear John,

I just wanted to say a big thanks on behalf of Anna and I for securing for us a quality investment for our family for many years to come. You were right on point with what our objectives were and understanding and accommodating of the budget we wanted to keep. Certainly your local knowledge, drilling right down into street knowledge, and in several cases intimate knowledge of a building’s history meant that we were able to isolate and focus quickly on opportunities when they arose. There is no doubt that if we were to attempt the process by ourselves we would have ended up with an inferior quality purchase, and it may have taken years for us to learn that reality. There is simply no substitute for experience and when you have your passion combined with your experience then we new we were miles ahead of the competition. We really appreciated how you were able to cut through immediately with agents to match the properties we inspected with our investment goals and budget. When it came time for negotiation, there was no doubt you were working hard to protect our interests.

We couldn’t recommend your services highly enough, thanks again mate you were a pleasure to deal with.

We have recently benefited from the support of John Anderson in purchase of a property on the Northern Beaches. When deciding on a search and being Eastern Suburbs based, we quickly realised that the process would be time consuming with travel, inspections, follow-up with agents et al. So we got John involved and in matter of weeks had several credible properties presented for inspection – completed in a single visit with all details, guidance and transport provided by John; and with a resulting offer and purchase. What came through in our experience was the real value of having support from someone with obvious good contacts in the real-estate industry as well as a very personable manner both in dealing with our requirements (including Feng Shui necessities) and the selling agents with whom he was dealing.

John has made our experience of buying a house in Australia a stress-free procedure. He was professional, personable, available and thorough with an excellent knowledge of our chosen areas. He had well established relationships and great rapport with the real estate agents, we saw a fair few properties before they were listed.

John soon realised our specifications, he gave us ideas of how we could reconfigure places, how we may be able to add value, he had great visualisation skills.

We ended up buying a house which we had initially rejected when browsing on the internet, he insisted we should view the property prior to the first official viewing after he had seen the house prior to going live. We are grateful we did!!!! He managed to secure the house at a price point which we are sure we would have been unable to achieve ourselves.

John has continued to be of support post settlement too, any further questions we have had he has answered and followed up.

We highly recommend working with John, we would have no hesitation in using his services again should we need to.

John, where to begin -thank you!

A dream home in a dream location... no doubt this purchase would not have been possible without having you to go in and bat for us! As a busy mum of three and novice to the property market, and a husband that works long hours and is time poor, we were grateful for your patience, guidance and assistance in finding, as our two girls call it, our forever home.

Your passion for your job was evident from the onset and your genuine desire to find us that perfect house that 'felt like home' was your drive. We had been looking for several months before enlisting your help. What was available on the market and within our hitting zone was at times depressing. Not within our wildest dreams did we imagine we would purchase the house we have, in the location that we have, and this is thanks in large part to your professionalism, enthusiasm and assertiveness. From speaking with council and town planners, knocking on neighbors’ doors, investigating surrounding streets to see that everything was 'just right'. You offered candid and impartial advice and when it got to the pointy end, your negotiation skills and guidance helped get us over the line. We cannot thank you enough and hand on heart would recommend your services to anyone seeking assistance, advice, support and representation from a genuine, honest and committed buyers advocate. Thank you again.

Recently we were looking to invest in commercial and residential properties. Discovering that there was a vast array of options out there we were advised to employ Rose and Jones as buyer’s agents.

With Sally James as our agent we were able to view many different options. Some of these properties were off market and we were only able to view them due to her contacts. Sally’s hard work and diligence in sifting through the many available properties and providing a short list was a huge benefit to us. Also the research on the commercial properties provided the financial details necessary to make an informed decision.

Sally’s research and gentle guidance enabled us to purchase two outstanding commercial properties that we feel will be of enormous value to us in the future. She also found a residential property that far exceeded our expectations.

During our dealings with Sally she was always punctual, very informative and had a great attention to detail during our property inspections. She streamlined what could have been a long and complicated process, making it all very interesting and enjoyable.

Although I am no longer renting with Rose & Jones I have to say you're the best property manager I've had the pleasure of dealing with over all the years.

"The professional manner in which Oliver approached everything was second to none. Always there to answer our calls and so understanding of our family and our needs.

Oliver was on the front foot with on and off market properties.
His reports and insights of the properties we inspected really helped us to make well informed decisions for our family and our future.

Knowing I had someone much more qualified handling these tense discussions was just awesome and so reassuring to know our best interests were being represented. The peace of mind that came with this is something I can’t quantify in words.

Oliver went above and beyond helping us secure our property. To hire a professional to represent us, is 100% the best move we have made this year. To Oliver and all at Rose & Jones, thank you. "

Dear Rose & Jones

A million thanks for your help with the purchase of our new property.

Oliver picked it up at the 11th hour and boy did he run! You made everything super easy, kept us in the loop and provided valuable market intel and advice on how best to make this happen.

We're delighted that it's done and are grateful you were part of the process.

I also want to take this opportunity to thank you for all your help with the apartment. In the 15 years I have had the place under property management, you are far and away the best, always following up in a timely manner. Much appreciated.

The decision to engage Rose & Jones as my Buyer’s Agent was a no-brainer. From my first meeting with Oliver, I was totally confident he understood what it was I wanted, even when sometimes I doubted myself! Oliver clearly explained how he and the Rose & Jones team could assist me in finding my ideal property.

I LOVE the Client Vault. All the information, comparisons, feedback etc in one easy-to-access place! An invaluable asset to me, especially as I was buying for investment, in deciding whether or not to proceed further with a property and make an offer or not.

The team at Rose & Jones saved me what I estimate to be hundreds of hours of my time and thousands of dollars searching for and finally securing my ideal property. Oliver handled all the necessary contacts re contracts etc. On more than one occasion he drove across town on my behalf to collect required documents because there insufficient time to post them to his office. Oliver's efforts and negotiating skills, supported by Byron on the day of the auction, mean I became the proud owner of a fabulous property purchased at a fabulous price.

Nothing seems to be too much trouble for Rose & Jones and I could not be happier. I have absolutely no hesitation in recommending the company to anyone considering using a Buyer’s Agent.

As novices in real estate, we required a buyer's agent to help us purchase our apartment in Sydney's eastern suburbs. Rose and Jones were recommended to us and we never looked back. We worked most closely with Lauren Goudy, who was extremely personable and took the time to get to know us and understand our situation which ensured we were only exposed to properties which were genuinely suitable.

Lauren shows a true passion for real estate, giving us a great insight into Sydney's competitive housing market, and was professional at all times. We were constantly kept up to date with the steps involved with the sale and Lauren was always available on the phone. Most importantly Lauren’s genuine and caring nature was recognised and appreciated by both of us. It was Lauren's expertise, knowledge and ambition which led to our successful purchase of an apartment off market, which ticked all of our boxes, and best of all was below market value.

We would never have been able to achieve such a successful purchase without Lauren's help and would not hesitate in recommending her to anyone. Lauren works for a fantastic organisation and we are extremely happy we chose Rose & Jones to help us with what could have been a very daunting, time consuming and difficult task. The fantastic service we received throughout the buying process, meant that we did not have to think twice about continuing our relationship with the company in helping us to rent out our property. We required help with renovating, legal issues, advertising and acquiring tenants for our place, which were completely taken care of. After being involved with several agents, including Byron, Lauren and Jamie, we were very impressed at the level of communication in the office, as whoever we spoke to knew our situation and what stage we were at, which made the process seamless. We would recommend Rose & Jones to anyone buying, selling or renting in Sydney and would definitely use them again in the future.

It was a complete pleasure working with Lauren Goudy in the search for my new home! Lauren listened to what I wanted and together with the client questionnaire, she was able to identify what I really needed, not what I thought I wanted, there was a huge difference.

Lauren took the time to get to know me and was able to steer me in the right direction. She was both professional and empathetic in her approach to finding me the right property. Lauren provided me with peace of mind knowing that I could always contact her for advice and often a pep talk to reassure me, that we were headed in the right direction!

Knowing I had Lauren on my side took the stress out of feeling alone during such a huge moment in my life, and made the process a lot more manageable. I have no hesitation in recommending Lauren Goudy to anyone in need of assistance in buying their next “home.”

Our family relocated to Sydney this year and we were fortunate enough to meet James Maxwell and Jamie Hargrave Smith in our search for a family home. James and Jamie were one of the most professional agents that we have had the pleasure to meet in our years of property purchasing and leasing. We also appreciate their friendly manner and their prompt response to any and every question along the way.

Thanks very much Stuart.

It has been an absolute pleasure dealing with both you and Shakira as well as James in Property Management. I will have no hesitation in recommending your services to anyone I know who is looking to buy.

A huge thank you for all your hard work in finding me the perfect unit. I must admit I had my doubts of whether I was going to get something I really love for the right price, but I think you totally nailed it! The whole experience has been fabulous! You really worked out exactly what I was after and at no time did I feel pressured or stressed. It has been a complete pleasure working with you all and look forward to recommending you to anyone I know who are on the hunt.

Dear Byron

Thank you for your professionalism, courtesy and service throughout the processes of sale and purchase of our properties.

Your involvement and that of your team gave us confidence that we were making the right decisions at the right price and relieved us of much of the burden of such transactions.

It provided us with great peace of mind knowing that you were always available to discuss issues and give advice.

We look forward to staying in touch.

Dear Stuart

Thank you for the work you have done to get us the property in Stanmore. We appreciate your professionalism as well as the way you matched our needs in finding the property.

My decision to deal with Rose & Jones (Stuart) was the smartest one in the process of buying a property. They listened to what I wanted and also uncovered needs that I was not aware of. This consultation process meant that I was able to identify what I really wanted and then secure it.

Stuart took the time to know me and understand what I really wanted. He was then able to identify and steer me in the right direction. This saved time, money and a lo of angst. Moreover, I know that in the final hours of negotiation that having a cool head meant I didn't pay more than I needed to.

I highly recommend them and would never buy another property without them.

Dear Byron
We are still revelling in our great decision to employ your services for Wansey Road!
Your confidence and experience was obvious. A main contributing factor to the wining bid. After two years of feeling continuous in limbo we can finally move on. Again our very sincere thanks and gratitude.

Dear Byron, Shakira and all the team at Rose & Jones.
A very big THANK YOU for finding and securing my new home. I can't wait till I can sit back and enjoy the fabulous view.

Dear Rachel
Thank you for referring Nicola.
I hope she was happy with the result.

Team at Rose & Jones

Just wanted to say it was a pleasure dealing with all who were involved in this deal.

It's rare the whole process is this smooth between agencies, we truly appreciate this. Thank you.

Hi Jamie
Just a short note I had to drop you.
We just wish to express our sincere appreciation for what you have done through the period of our association to ensure our portfolio is well run and profitable.
We are looking forward to increasing the properties under your control.
We know they will be looked after as if your own.