Rose & Jones +61 2 9327 6944 Suites 10-11, 19-27 Cross St, Double Bay Contact
  • Buying Property
    • Residential
    • Commercial
  • Property Management
    • Residential
    • Commercial
  • About
    • It’s Personal
    • Our Team
    • Recent Results
  • For Lease
    • Residential
    • Commercial
  • Partners
    • Why work with R&J?
    • Become an affiliated partner
  • Media
    • Rose & Jones in the Press
    • Testimonials
    • R&J Blog
    • Area in Focus
  • Tenants
    • Tenant Administration
    • Residential Tenant
    • Commercial Tenant
  • Contact
  • Client Login
    • Buyer
    • Residential Owner
    • Commercial Owner
  • For Lease
  • Tenant Administration

Tenant Administration

  • Repair Request Form
  • Vacating Letter Form
  • Department of Fair Trading: Renting Guide

file Download Form

file Download Form

file Download Guide

Repair Requests & Emergency Contacts

Online Repair Request

Please use the Repair Request Form to notify us of any maintenance/repairs that may be needed. It is important that you highlight the best access method with any request so that the repair can be carried out quickly for you. Please provide as much detail as possible so we can help you with your request.

 

Non-Urgent Repairs

All repairs will only be accepted in writing by either email or facsimile to our Property Management department on 02 9327 6944.

 

Emergency Repairs After Hours:

An urgent repair is when something breaks that may make the premises unfit to live in or cause a potential safety risk or interrupt access to water, gas or electricity supplies. If the premises need urgent repairs, tell the landlord or agent immediately. In relation to urgent repairs are listed in your Tenancy Agreement. The landlord or agent is then obliged to organise urgent repairs as soon as reasonably possible.

If you are unable to contact the Agent, you can arrange to have the urgent repair fixed and spend up to $1,000 doing so. Your Tenancy Agreement will have tradespeople listed that you could use, alternatively refer to the below list of preferred tradespeople for emergency use only.

 

Rose & Jones Office Hours

Monday-Friday 8.30am – 5.30pm

Saturday Closed

Sunday Closed

 

Contacts

PLUMBING

Plumbcity Pty Ltd 0404 691 234 or 0406 367 041

Watermark Plumbing & Draining Pty Ltd 0412 477 677

 

ELECTRICIAN

Spark Master Pty Ltd 0433 829 995

Lightning Fast Electrical 1300 791 232

 

ROOFING

Collins Roofing Services 0433 658 541

APT Roofing 02 9666 7373

 

APPLIANCE REPAIR

Sydney Domestic Appliance 9387 4488

 

GAS

Jemena Gas Limited 131 909

 

ELECTRICITY

Ausgrid 13 13 88

 

LOCKSMITH

J&D Locksmiths 0414 388 700

 

HANDYMAN

Felix The Fixer Handyman Services 0412 295 015

 

GLAZIER

Express Glass Services 1300 666 234

Accord Glass Services (02) 9311 3000

We're here to listen

Buying Client Login

Close