Repair Requests & Emergency Contacts
Online Repair Request
Please contact propertymanagement@roseandjones.com.au to notify us of any maintenance/repairs that may be needed. Please provide as much detail as possible so we can help you with your request.
Non-Urgent Repairs
All repairs will only be accepted in writing by either email or facsimile to our Property Management department on 02 9327 6944.
Emergency Repairs After Hours:
An urgent repair is when something breaks that may make the premises unfit to live in or cause a potential safety risk or interrupt access to water, gas or electricity supplies. If the premises need urgent repairs, tell the landlord or agent immediately. In relation to urgent repairs are listed in your Tenancy Agreement. The landlord or agent is then obliged to organise urgent repairs as soon as reasonably possible.
If you are unable to contact the Agent, you can arrange to have the urgent repair fixed and spend up to $1,000 doing so. Your Tenancy Agreement will have tradespeople listed that you could use, alternatively refer to the below list of preferred tradespeople for emergency use only.
Rose & Jones Office Hours
Monday-Friday 8.30am – 5.30pm
Saturday Closed
Sunday Closed
Contacts
PLUMBING
InstaPlumb – Dean 0418 243 079
Plumbcity Pty Ltd 0404 691 234
ELECTRICIAN
Cintya 0432 051 583
ROOFING
Collins Roofing Services 0433 658 541
AGC Roofing (02) 8332 2886
APPLIANCE REPAIR
Stove Doctor Australia Pty Ltd 1300 567 637
LOCKSMITH
All Day Locksmiths 0413 006 707
Bells Locksmiths (02) 9357 2333
HANDYMAN
Felix The Fixer Handyman Services 0412 295 015