Repair Requests & Emergency Contacts
Online Repair Request
Please use the Repair Request Form to notify us of any maintenance/repairs that may be needed. It is important that you highlight the best access method with any request so that the repair can be carried out quickly for you. Please provide as much detail as possible so we can help you with your request.
All repairs will only be accepted in writing by either email or facsimile to our Property Management department on 02 9327 6944.
Emergency Repairs After Hours:
An urgent repair is when something breaks that may make the premises unfit to live in or cause a potential safety risk or interrupt access to water, gas or electricity supplies. If the premises need urgent repairs, tell the landlord or agent immediately. In relation to urgent repairs are listed in your Tenancy Agreement. The landlord or agent is then obliged to organise urgent repairs as soon as reasonably possible.
If you are unable to contact the Agent, you can arrange to have the urgent repair fixed and spend up to $1,000 doing so. Your Tenancy Agreement will have tradespeople listed that you could use, alternatively refer to the below list of preferred tradespeople for emergency use only.
Rose & Jones Office Hours
Monday-Friday 8.30am – 5.30pm
Plumbcity Pty Ltd 0404 691 234 or 0406 367 041
Watermark Plumbing & Draining Pty Ltd 0412 477 677
Spark Master Pty Ltd 0433 829 995
Lightning Fast Electrical 1300 791 232
Collins Roofing Services 0433 658 541
APT Roofing 02 9666 7373
Sydney Domestic Appliance 9387 4488
Jemena Gas Limited 131 909
Ausgrid 13 13 88
J&D Locksmiths 0414 388 700
Felix The Fixer Handyman Services 0412 295 015
Express Glass Services 1300 666 234
Accord Glass Services (02) 9311 3000