With a diverse background in customer service, administration, and Real Estate, Natalia brings a wealth of experience to her role as Receptionist and Property Management Assistant.
Before joining our team, Natalia built a strong foundation in various customer-facing and administrative roles. She has gained valuable experience in reception and customer service positions, where she developed exceptional skills in managing client communications, scheduling appointments, invoicing, and general office management. Her previous roles have also allowed her to refine her data entry, organisational, and office administration capabilities.
In addition to her administrative expertise, Natalia has worked in the fitness industry as a Personal Trainer, and has held roles focused on marketing and promoting products. These positions enabled her to further develop her communication, marketing, and customer service skills, which she now applies to her property management and receptionist duties.
Her skills include in-depth knowledge of the local Real Estate market, strong communication and contract negotiation abilities, and exceptional problem-solving capabilities. Natalia is highly organised, with excellent time management skills and proficiency in office software such as MYOB, Word, and Excel. Her outstanding presentation and professional demeanor ensure a positive experience for both clients and colleagues.
Natalia combines her diverse experience and professional training to effectively manage office tasks and support property management functions, ensuring our clients and tenants receive top-notch service. With a strong focus on professionalism and customer satisfaction, she is a vital asset to our team.
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